Ordering repeat prescriptions
Requests for Repeat Prescriptions can be made by one of the following methods:
- Using your NHS account (through the NHS website or in the NHS App)
- Online – Order Your Prescription Via This Website. You are also responsible for checking your online account before collection of your prescription in case your request has been rejected and the doctor has left you a message.
- By Post – Our Address can be found on the Contact Us section.
- In Person – Within the foyer at he practice is a dedicated box on the wall on the left hand side for you to post it in, DO NOT come into the surgery to hand them in.
Important
We no longer perform repeat prescriptions by telephone, we apologise for this inconvenience.
When will my Prescription be Ready?
Please allow 48 hours (two working days) before picking up the prescription or 7 days if sending a stamped self-addressed envelope.
Due to the above order lead times, please remember to order more tablets of medicine well before you run out.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Can I collect my Prescription from a Pharmacy?
Many of the local chemists will pick up and deliver prescriptions to you. Ask your chemist for details. The pharmacist may make a charge for this service.
Requests by Post
Tick the items you need on the computer generated slip attached to your previous prescription and post it to us. Please remember to enclose a SAE if you want us to send it back to you.
Alternatively, write your name and address and the name of the medicines you need on a slip of paper, remembering to include the strength, dose and total quantity you require and post it to us.
Medication Review
After a set interval or number of prescriptions, the doctor may ask you to make an appointment for a review of medication.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am on 0123 445 6678
- fill in our medication query form.
Prescription charges
Find out more about prescription charges (nhs.uk).
Change of Treatment
After a change in treatment, please take any unwanted medication to the chemist.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.