News:

Appointments
Clinics are staggered during the working day and appointments are offered between 9a.m. – 11.30am and 2.30-6pm.  If you work during the day we do offer a limited amount of appointments to try and alleviate problems you may encounter try to attend during the usual surgery hours.  Please telephone Reception to book all clinic appointments: 01889 579276.

Telephone Advice
The practice offers a telephone triage service whereby you can speak to a doctor with regards to any matters on most days.  Please contact the surgery at 8.30am to make an appointment.

The current policy for the practice is that if you have a normal blood or x-ray result the doctor will not contact you.  If you have any abnormal result you will be contacted to make a telephone triage appointment with the doctor to discuss this.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel as the appointment could be offered to someone else.

Beating Cervical Cancer
We are currently offering girls aged 16 to 18 the opportunity to receive the HPV vaccination which offers protection against cervical cancer. Please call Reception for more details

Appointments
Home Visits & Telephone Access
Get the Most from your Appointment

Getting the Most out of a Consultation

In Great Britain, patients on average have just seven minutes with their GP. The BMA's Doctor Patient Partnership offers the following advice to help you use this time effectively:


Be Prepared:

Make a list of any questions / problems you wish to discuss beforehand.

Take a pen and paper as you may want to note down important points.

Wear loose clothing if it is likely you will need to be examined.

Be prepared to tell your doctor of any non-prescription medicines or supplements you are taking.

You can bring someone with you for support.


During The Appointment:

Don't be afraid to ask questions.

If you don't understand, ask your doctor to repeat it or write it down.

If you are prescribed a drug, make sure you know why it has been given to you, how long to take it for etc. Remember pharmacists are experts in medication and a very useful source of advice.

Be direct. If you have a problem you find embarrassing or difficult to talk about, don't leave it to the end of the appointment before mentioning it. Remember your problem is likely to be a common one for your GP, who is there to help you.


One problem at a time:

If you have several problems, it is more effective in the long run, to concentrate on just one problem during the consultation than to have to rush through a list of problems. Be prepared to make another appointment, so that each problem can be given the time it needs to be sorted out.


Be on Time:

Be on time for your appointment, or inform the surgery as soon as possible if you are likely to be late or need to cancel.


Separate Appointments:

Make a separate appointment for each member of the family.


Under 14 Year Olds:

Accompany under 14 year olds. If however, a young person strongly wishes to be treated without his/her parent's involvement, his/her confidentiality will be respected.